Organizations consistently overestimate their AI fluency. The gap between using AI tools and governing AI systems is wide, and it is a leadership gap as much as a frontline one.
Beyond Prompt Workshops
Effective reskilling targets judgment: how to commission, evaluate, supervise and challenge AI systems. This is different from teaching people to write prompts.
Make Capability Structural
Treat capability as part of the operating model — embedded in roles, career paths and decision rights — not as an optional training initiative bolted onto business as usual.
